My friend and I just arrived in KL from Singapore on Airebus . I booked for us the executive coach (Bus #WNW 7110) from DFS, Singapore to Midvalley online (they charged me 3% to use my credit card). Firstly, the little malay girl who served us our meal (rice and curry with some pitiful chicken wing) just handed us our meal without any fork or spoon. When we asked her where are the utensils she simply spouted,"No fork or spoon" very rudely, no apology. OK- I'm a sport and I love banana leaf cuisine so I made do. But then when we needed to wash up she told us that the sink was not functioning. Now imagine what we had to do after eating messy curry with our hands and no serviettes either. Later, we asked about the toilet as the website says toilet available for light usage. Again, she told us the toilet not available. Also, they were supposed to show a DVD on the screen so we asked about this and again she said the DVD not available. Now I ask you what did I pay for? I could've taken one of those nasty "Bas Konsortium" for 1/10th the price and had a better experience. Oh, one other thing, everytime we went down to the driver's area to ask the the little girl about these amenities that we thought we were paying for she was basically flirting with the driver and showing the driver pictures on her hand phone. The driver wasn't even looking at the road when I went down to see her. This is a terrible, terrible service. I have always taken AEROLINE and they are a superior bus service. Even the Aeroline hostesses are very professional and dresses in gleaming professional attire. This Airebus girl was in jeans and barefeet on the bus. I plan to write to the Chairman of this company. Either he doesn't know or he simply doesn't care.